Business Etiquette - 2 Day Training

Recommended 2-day Instructor-Led Course

Schedule

No dates currently scheduled

Course Overview

The CBPTM Business Etiquette and Professionalism Certification develops the concept of business etiquette and the proper etiquette practices for different business scenarios. You will learn the etiquette requirements for meeting, entertaining, telephone, and Internet business interaction scenarios.

Additionally, the CBPTM Business Etiquette and Professionalism certification module addresses etiquette challenges when doing business in a multi-cultural environment.

Who Should Attend

This course is recommended for human resources, business leaders, senior executives, managers, supervisors, and front-line workers.

Prerequisites

This course is designed for the student who has little or no experience.

What You Will Receive

Students will receive an official course manual for post class reference and review.

Certification Preparation

This module prepares candidates to sit the Certified Business Professional exam - C40-509

Follow-up Courses

  • Leadership
  • Customer Service Series
  • Sales Series
  • Business Communication Series

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